fectoryv

FAQ

Which currency do you accept for payment?

We accept most of currency like Euros, AUD, SGD, USD, CAD, NZD, GBP. However, we will quote the price for you in USD currency.

How long does it take to create prototype and custom sample?

From 10 days – 25 days from the date we have collected all information for production. We only can guarantee the delivery date after you have validated the order with us. The timing of create prototype/sample depends on Design if Our factory availability at the time you place the order For some specific orders, we would need more time to source the fabric, and we will inform the delivery date to each client

How long does it take to ship clothes from your factory to my place (client)? And which countries do you ship clothes to?

For air shipping, 2 – 4 days for transit time With all order with quantity less than 1 cube meter (1 CBM, around 1000 pcs of t-shirt),we will use air shipping as it is the most cost effective way. For sea shipping. 18 – 40 days for sea shipping Recommend: use sea shipping when your order is 1cbm plus

Which countries do you ship clothes to?

We ship worldwide.

How long does it take to produce clothes in bulk?

The ideal timing for bulk order would be from 3 weeks to 6 weeks. Depends on: Design, Total quantity of order We will confirm the delivery date once you place the order with us.

Do you create prototype without promising order in bulk?

Yes, we do. Do you make custom sample before producing in bulk? Yes, we do make custom sample for client before producing in bulk.

Basic needs during place an order?

Must need order quantity Size Chart Country or location of consumer Details of fabric Garment design photos or virtual photo will be fine Logo information, accessories list and price budget of your order

How we deliver products to client?

We deliver products to our client by shipping line in all the sea ports around the world. But we mostly prefer any port that client designated. Our shipping cost depends to client orders quantity but we always try to give reasonable cost to our clients.

How you can realize about our product quality?

If you want to know see or check our product quality so then here are some options to you.

1. Send your personal agent to our company

2. We can send some sample of our products to you (Free of cost) (must be you have to make deposit)

3. Before delivery your products you can take some pieces of products from your orders to make inspection.

4. We can let you know about our product quality by email with attached photos.

What you will get if we delay to delivery your orders?

Delay!! It never happens to us. But in some case if happens to us then we negotiate with our clients and show reasons for what it happened. If client think that this delay can be harm his/her company then we are ready to take loss but according to our rules.

How to contact with us?

There are several option to contact with us.

1. Live Chat

2. Phone

3. Email

4. Fax

5. Skype

7. Come to Our Office straight

You can choose one of the option from above as you want. Feel free to contact with us at any time 24/5 for any inquires.