Frequently Asked Questions
Sourcing
Where do you source your materials from?
We have strong relationships and partnerships with fabric suppliers around the world to ensure high-quality materials for our T-shirts, polo shirts, tank tops, hoodies, sweatshirts, joggers, pants, shorts, jumpsuits, rompers, cardigans, onesies, sleepwear, activewear sets, pajama set, sweater, and school uniforms.
Can I visit your factory to inspect the sourcing process?
Yes, we welcome customers to visit our factory in Bangladesh to witness our sourcing process and the quality of our materials.
Do you offer custom sourcing for specific materials?
Yes, we provide custom sourcing solutions for clients who require specific materials for their garments. Please contact us with your requirements, and our team will assist you.
Manufacturing
What types of clothing do you manufacture?
We specialize in the manufacturing of a wide range of clothing, including T-shirts, polo shirts, tank tops, hoodies, sweatshirts, joggers, pants, shorts, jumpsuits, rompers, cardigans, onesies, sleepwear, activewear sets, pajama set, sweater, and school uniforms.
Can you customize the design and style of the clothing?
Yes, we offer customization options for our clothing. We can modify the design, style, color, and size according to your specific requirements.
What is your manufacturing capacity?
We have a large manufacturing facility with a high production capacity. We are capable of handling both small and large orders efficiently.
Customization
How can I request customization for my order?
You can easily request customization for your order by contacting our team. We will guide you through the process and ensure that your specific requirements are met.
What customization options do you offer?
We offer a wide range of customization options, including embroidery, screen printing, sublimation printing, and the addition of logos, labels, or any other personalized details.
Are there any additional costs for customization?
Additional costs may apply depending on the complexity and quantity of the customization requested. Our team will provide you with a detailed quotation based on your specific customization needs.
Quality Control
What measures do you take to ensure the quality of your products?
We have a well-established quality control process in place. Our dedicated team conducts thorough inspections at every stage of production to ensure that our products meet the highest quality standards.
Do you have any certifications for quality control?
Yes, we have various certifications, including ISO 9001, which validate our commitment to quality control and ensure that our manufacturing processes adhere to international standards.
What should I do if I receive a defective product?
If you receive a defective product, please contact our customer support team immediately. We will investigate the issue and provide an appropriate solution, whether it’s a replacement or a refund.
Supply Chain
How do you manage your supply chain?
We have a well-organized supply chain management system in place. We work closely with our suppliers, ensuring timely delivery of raw materials and effectively managing the production and distribution processes.
Can you handle international shipping and logistics?
Yes, we have extensive experience in international shipping and logistics. We can handle the transportation and delivery of your orders to any location worldwide.
Do you offer drop-shipping services?
Yes, we offer drop-shipping services. If you are interested in drop-shipping our products, please contact us with your specific requirements, and we will provide you with the necessary details.
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