SiATEX - Clothing manufacturer since 1987
(02) 222-285-548

ONLY THE BEST
PRODUCT

FAQ: Sourcing

Q1. Where do you source your fabrics?
A: We source our fabrics from reputable suppliers, ensuring quality and compliance with OEKO-TEX standards.

Q2. Are your factories certified?
A: Yes, our factories are certified by ISO, WRAP, BSCI, and SEDEX, ensuring ethical and sustainable practices.

Q3. Do you offer third-party pre-shipment inspection?
A: Yes, we offer third-party inspection at the buyer’s cost to ensure quality before shipment.

FAQ: Manufacturing

Q4. What is your MOQ for sweater manufacturing?
A: Our MOQ is 500 pieces per yarn type/color/design, ensuring efficient and customized production.

Q5. Can I customize the design of my order?
A: Absolutely, we offer customization to meet specific design requirements and preferences.

Q6. How is the production timeline determined?
A: The production timeline is determined based on order specifications and customization requirements.

FAQ: Customization

Q7. What customization options do you offer?
A: We offer a range of customization options, including design, color, and sizing, to meet unique preferences.

Q8. Is there an additional cost for customization?
A: The cost of customization depends on the specific requirements and will be communicated transparently.

Q9. Can I provide my own fabric for customization?
A: Yes, you can provide your own fabric, ensuring it meets our quality standards and certifications.

FAQ: Quality Control

Q10. How do you ensure the quality of your products?
A: We implement strict quality control measures, including inspections and adherence to industry certifications.

Q11. What if I have concerns about the quality of my order?
A: We have a customer support team ready to address any concerns about product quality promptly.

FAQ: Supply Chain

Q12. How is the supply chain managed?
A: Our supply chain is carefully managed to ensure efficiency, transparency, and timely deliveries.

Q13. Do you offer dropshipping services?
A: No, we do not offer dropshipping services at this time.

FAQ: Payment and Pricing

Q14. What are your accepted payment methods? A: We accept bank wire transfers and letters of credit (L/C) as our payment terms.

Q15. Are there any hidden costs in the pricing?
A: Our pricing is transparent, and any applicable costs are clearly communicated upfront.

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Our MOQ is 3000 pcs each style
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