SiATEX - Clothing manufacturer since 1987
(02) 222-285-548

ONLY THE BEST
PRODUCT

Frequently Asked Questions

Sourcing

1. Where do you source the materials for your custom-made jeans?
We source our materials from reputable suppliers and textile mills both locally and internationally, ensuring high-quality fabrics for our custom-made jeans.

2. Can I request specific materials for my custom-made jeans?
Yes, we offer the option for customers to request specific materials for their custom-made jeans. We have a wide range of fabric options available to choose from.

Manufacturing

3. How are your custom-made jeans manufactured?
Our custom-made jeans are manufactured using a combination of skilled craftsmanship and advanced machinery. We have a dedicated team of experienced tailors who meticulously cut, sew, and finish each pair of jeans to meet our customers’ specifications.

4. What customization options are available for the jeans?
We offer a range of customization options for our jeans, including choice of fabric, fit, style, color, stitching details, pocket styles, and more. Our goal is to create jeans that reflect each customer’s unique preferences and style.

Customization

5. Can I provide my own design for custom-made jeans?
Yes, we welcome custom designs from our customers. You can provide us with your own design or collaborate with our design team to create a unique pair of jeans that suits your preferences.

6. How do I provide my measurements for custom-made jeans?
To ensure a perfect fit, we provide detailed measurement guidelines on our website. Customers can follow these guidelines and provide their measurements online or visit our showroom for professional assistance.

Quality Control

7. How do you ensure the quality of your custom-made jeans?
Quality is our utmost priority. We have a stringent quality control process in place, which includes thorough inspections at various stages of production. Our team checks the fabric, stitching, fit, and overall construction to ensure each pair of jeans meets our high standards.

8. What if I’m not satisfied with the quality of my custom-made jeans?
We strive for customer satisfaction, and if you’re not happy with the quality of your custom-made jeans, please contact our customer support team. We will work with you to address any concerns and find a suitable solution.

Supply Chain

9. How long does it take to receive my custom-made jeans?
The production and delivery time for custom-made jeans may vary depending on the complexity of the design and our current workload. Generally, it takes approximately 3-8 weeks from the time you confirm your order to receive your custom-made jeans.

10. Do you offer international shipping for custom-made jeans?
Yes, we offer international shipping for our custom-made jeans. We have experience in shipping our products worldwide and ensure safe and timely delivery to our customers internationally.

Please note that the information provided in this FAQ section is subject to change. For the most up-to-date information, we recommend contacting our customer support team or referring to our website.

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